Buyer process hub
How to Order Custom Products from China
Turn a product idea into a supplier-ready order by confirming RFQ details, logo method, sample approval, payment, production checks, shipping, and product guarantee before bulk production starts.
Order Process
1. Prepare a Factory-Ready RFQ
Send product reference photos, target quantity, material preference, size, logo file, logo position, packaging needs, destination country, deadline, and any compliance or marketplace requirements.
2. Confirm Product and Branding Details
Review material, color, size, logo method, label placement, packaging, MOQ, sample needs, and production assumptions before comparing quotes.
3. Approve Proofs or Samples
Use a digital proof, blank sample, branded sample, or packaging sample to lock the standard before bulk production starts.
4. Confirm Payment and Production
After quotation approval, confirm the pro forma invoice, payment terms, artwork version, packing details, and expected production timeline.
5. Check Quality and Ship
Before release, check product appearance, logo accuracy, quantity, packaging, carton marks, and shipping documents, then choose express, air, sea, rail, or DDP delivery.
6. Use Guarantee and Issue Handling
If something does not match the approved specification, product guarantee and issue handling should be reviewed against the written order, sample, artwork, and packing requirements.
Order Support Pages
Before asking for price
Send a Complete RFQ Brief
A clear quote is only possible when the supplier knows what is being made, how it will be branded, how it should be packed, where it is going, and what must be approved before production. Use this checklist before comparing suppliers.
Buyer Knowledge Base
Best Ordering Path
For most custom product orders, the safest path is RFQ review, quotation, artwork proof, sample approval, deposit, production, QC check, balance payment, and shipment. This keeps product details, logo quality, packaging, payment, and delivery timing aligned before the order becomes hard to change.
Decision support
Use the Hub Before Supplier Comparison
Most ordering mistakes happen before the purchase order is signed. The pages above help buyers turn a loose product idea into a controlled production brief by locking the quote inputs, sample standard, packaging scope, decoration method, inspection checkpoints, and delivery assumptions.
Use Wiki guides when the question is cross-product. RFQ preparation, sample approval, QC, packaging, artwork, color matching, and lead time planning apply across many custom products.
Use product pages when the question is item-specific. Material thickness, size, accessory structure, logo area, and packing count should still be confirmed on the actual product page before quoting.
Start a Custom Product Order
Send the product idea, quantity, logo file, packaging needs, destination country, and deadline. We will turn it into a factory-ready RFQ before production starts.